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• Send to: All patients receiving
opioids for 3 of the last 4 months
– Once we figure out the roll out
date we can back into this
• Send to: All patients receiving
opioids from a provider who no
longer works for us
– Ongoing basis
• Delivery Mechanism: Mail to
patients directly
– Each Primary Care location
print the letter on their
letterhead so their patients have
the clinic number readily
available at the top of the letter
• Education: Notify Providers at
Primary Care Council meeting (prior
to letter “going live”)
• Tracking: Track letter delivery/sent
through MyChart and Letters Tab
Patient Letter
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